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Name Your Business Right The First Time
By Scott Lorenz
President
Westwind Communications
I am often asked as a marketing and
public relations expert to help new companies
name their business. Some marketing firms charge
tens of thousands of dollars for the privilege. In the real world of small business
it’s really not that difficult or costly if you just follow some easy to understand
concepts.
A business name will effect consumer decisions about doing business
with your company, so invest time and effort in the decision. A good name requires more
than a trendy label that sounds cute on a business card.
There are laws, marketing principles,
public relations guidelines, and social psychology
that come into play when selecting your business name. For specific steps to take in
making your name legal check out the web site of the Small Business Administration (SBA)
at: http://www.business.gov/guides/business_law/naming.html
For success in naming your business pay close attention to these ideas
based on marketing and public relations:
- Name the business after what you do.
- Start with letters high in the alphabet – A, B, or C.
- Check to see if the domain of the name is available to register.
- What do your potential customers say about the name?
If busy executives are your customers make sure they understand the
name. If you have to explain then you’ve lost the point.
Marketers know what makes people tick and why people engage in certain
behavior. If you can predict how the average person will perceive a name, you will know
if that name will generate interest. Marketing insight is crucial to understanding why
consumers respond to your business name the way they do.
Your business name will grab the attention of your customers if it:
- Is short, concise and easy to spell
- Can easily be remembered if heard on the radio while driving
- Can easily be abbreviated
- Identifies only you and not your competitors
- Is relevant to your community
- Meets legal requirements of your state
- Has the potential to be a trademark
- Is catchy and trendy but not so trendy that it will sound old in a few years
Don’t overlook my tip above to select a name that can easily be abbreviated.
What do you identify with most – IBM or International Business Machines? ABC-TV or American
Broadcasting Corporation? PBS or Public Broadcasting System? You get the idea. Other
initialed businesses with strong branding are AOL, KFC, CNN, 3M and NRA. Initials work
because they are simple, easy to remember, and loved by graphic artists. Remember all
of these names have had millions of dollars of advertising driving it into our heads
so that’s the reason we know what they mean, not because some genius figured out three
particular letters together make a great name.
The advantage, of course, of starting your business name with an A,
B or C is that you will appear near the top in online listings, the Yellow Pages or
in other alphabetical listings such as the Chamber of Commerce Directory. If you want
to get to the very top then numbers or symbols will do the same; for example, 3com and
3M. But symbols such as the @ sign could cause difficulties and actually complicate
things so beware.
You might think it’s a good idea to include the city or state where
you do business in your name. Think again. This strategy makes sense only for businesses
that don’t plan to grow outside their geographic area or the city or state name lends
cache like New York Carpet World or California Pizza. In today’s world you must understand
that your business will have a physical location in a geographic community identified
and located by an address, i.e. 345 S. Main Street. And your business also will have
a virtual location on the Internet identified and located by a domain name, i.e. www.yourname.com.
So when you think of what makes a good business name think also of what makes a good
domain name. They go hand in hand.
For businesses that operate on the Internet, business names are synonymous
with domain names. A key strategy here is to remember that a strong domain name and
business name is one that will pop up when searches are conducted on Google and Yahoo!
when keywords are actually in the domain name.
Check out domain names and random names at:
http://www.makewords.com This is an indispensable
way to get 50 to 500 URLs using key words. For example, do you want a domain name that
includes the word “iPod?” Type it in and it’ll generate dozens of suggestions with themes
from Music to Medicine and tell you if the domain is available.
If you are still scratching your head over the best name for your business,
here are a few more tips that will be helpful. Make sure your business name is:
- Unique
- Logo-friendly
- Print-friendly
- Easy to pronounce
- Easy to understand
- Meaningful
- Expands as you expand
Ask yourself these questions: How will it look on stationery, business
cards, signs? Does it require someone spell it out B- Bravo, C- Charlie, R- Romeo or
can it be easily understood?
Having a good name is a powerful marketing force. Your business name
makes an emotional connection with your customers, differentiates you from your competitors,
and helps build a strong brand name that is easily recognized and can be trusted. So
don’t rush through this step. Having a good name is as important as seed money and capital
funding.
The important thing is to be as thorough as possible when selecting
a name so you never have to rename your business because someone else has a trademark
on it. Make sure the person you're talking to is who your customer really is, not who
you wish it was. And know what language they speak.
And, finally, don’t be afraid to seek the help of an expert. The process
and final decision is too important to do it alone. Expert help produces professional
and lasting results.
In light of everything I’ve said here, you might well ask me why my
company is named Westwind Communications. Unfortunately when I began this company in
1981 I was not thinking about these things. If I could do it again, I would definitely
come up with another name. The biggest reason is the letter “W” is usually at the bottom
of all lists…
Should I change it?
About Scott Lorenz
Scott Lorenz is President of Westwind Communications, a
public relations and marketing firm that has
a special knack for working with doctors, lawyers, inventors and authors. His clients
have been featured by Good Morning America, FOX & Friends, CNN, ABC Nightly News, The
New York Times, Nightline, TIME, PBS, NPR, the Los Angeles Times, USA Today, Washington
Post, Family Circle, Woman's World, & Howard Stern to name a few. To discuss how Westwind
Communications helps its clients get all the publicity they deserve and more, call 734-667-2090
or email: scottlorenz@westwindcos.com
. Visit: http://www.westwindcos.com
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